“I help decision-makers make good decisions about Call Centres and Contact Centres”
Why Offshore BPO & GBS to South Africa
South Africa Voted #1 Location for Offshore CX BPO
Released in April 2021, the annual Ryan Strategic Advisory Omnibus Survey Report focusing on the global Business Process Outsourcing (BPO) and Global Business Services (GBS) industry names South Africa as the most favoured offshore CX delivery location.
The survey presents the views of 628 enterprise contact centre strategic decision-makers in Australia, Canada, France, Germany, Italy, Spain, the United Kingdom, and the United States assessing the Global Business Services (GBS)/ Business Process Outsourcing (BPO) location capabilities and performance of 53 countries.
Download the Preview Edition & Media Pack
Scheduled for widespread, global release and FREE download circulation, this definitive guide to BPO & GBS to South Africa is a ‘must read’ for any professional considering South Africa as an offshore or BPO-GBS location.
This book is also a powerful means for BPO-GBS operators and the vendor community to communicate their value proposition to the market. Download your free preview and media kit to see the advertising and sponsorship options.
For more information about the BPO2SA initiatives and the marketing and advertising opportunities, please visit the BPO2SA website or email rod@rodjones.co.za