Rod Jones

For more information about Smartz-Solutions or to arrange a comprehensive demonstration of this remarkable, true omnichannel contact centre solution please email me rod@rodjones.co.za

 ABOUT SMARTZ SOLUTIONS

Connecting you to your customers
Smartz Solutions is a global dynamic CCaaS software development company which forms part of a 30-year-old group of companies.

We specialise in managing customer and employee experiences through enabling technology as well as a continuous passion and commitment to deliver state-of-the-art products.

The Smartz Solutions culture is harnessed through a group of professionals who believe in providing the best-in-class technology, support, and services to our partners and customers throughout every step of the Smartz Communications journey.

Maximizing the customer’s experience
Providing one of the most comprehensive contact centre suites of products and technology platforms, we assist companies with a complete cloud-based CX solution, a complete work-from-home environment, a hybrid, and/or on-premise contact centre solutions.

With a highly-skilled pool of professional resources, owning 250+ years of CX experience within the company – the teams have and continue to deliver a set of products that assists companies in offering great CX journeys for their customers and agents.

Unifying the communication journey
Smartz Communications, is a full-suite solution, offering a comprehensive set of CX functionality that supports you with inbound and outgoing communications – a True Omni-Channel platform.

A complete journey of engagement with your customers

Modern businesses must use technologies that support the remote, virtual and mobile workers while supporting the buying patterns of their customers. Total experience extends beyond perfecting the customer experience. It takes into account the employee and user experience and how this impacts the journeys your business offers.