Rod Jones

RESOURCES for CONTACT CENTRES & BPOs

Are you starting a brand-new call centre or contact centre or looking for new technologies or solutions to replace or upgrade your current operations?
You will be in good hands with any one of my extensive networks of reliable and reputable and approved solution providers and specialist vendors.

These are some of my approved network resources
that you can tap into.

I facilitate direct introductions to my Approved Vendors and Providers. You work directly with my network resources.
I can provide consulting or oversight services if required. Please email me with details of your requirements, and I will facilitate the appropriate introductions. 

>>> rod@rodjones.co.za <<<

Location, Site Selection & Properties

Architectural, Space Planning & Interior Design

Connectivity & Associated Cloud Services

Contact Centre Platform Technologies

Contact Centre Hardware & Furnishings
(Including rentals)

Recruitment, Assessments & Staffing

Skills Assessments & Bespoke Training

 Analytics & Quality Assurance

FREE TEMPLATES & TOOLS

If you would like more information about any of my partners’ solutions or services or direct introductions to my Approved Vendors and partners, please get in touch with me at rod@rodjones.co.za

I also have an extensive portfolio of essential checklists, tools, templates and evaluation methodologies that I provide FREE. 

                    • Costing & Budgeting models
                    • OmniChannel Features &  Needs Checklist
                    • Approved Vendors Lists
                    • Audit and Benchmarking Tools
                    • Vendor Credentials Checklist and Evaluation Tools
                    • RFI/RFP Templates and Evaluation Tools.
                      And a lot more