The internationally recognised Rod Jones Contact Centre MasterClass is coming soon to Harare in association with the Contact Centre Association of Zimbabwe and the Chartered Institute of Customer Managment

For dates, location and details please subscribe to my Zimbabwe  Information Mailing List and also to my FREE Rod Jones Actionable Insights newsletter  (click the logos below).

Stay Informed

Make sure that you are kept informed about the location and the dates of my MasterClass seminars being held Kenya by adding your contact details to my East Africa MasterClass mailing list.  Click the icon on the right >>>>>

About my MasterClass Seminar

Call centres and contact centres all over the world are seeking ways to Optimise the Customer Experience, Increase Customer Satisfaction and to Reduce Operational Costs.  My MasterClass seminar will give you al the tips, tactics and techniques to turn your call centre into a truly ‘World Class Contact Centre”.

My new “World Class Contact Centres – Operational Best Practice” seminars bring my 40 years of experience and brand new strategic, tactics, techniques and technologies to help contact centre professionals to meet the challenges of Digital Migration. To date, over 4,500 delegates in 13 countries have attended my MasterClass seminars.

<<<<<  To subscribe to the FREE Rod Jones Actionable Insights newsletter and receive unlimited access to the Rod Jones Contact Centre Knowledge Library, click on the logo on the left.

For complete details about the internationally acclaimed Rod Jones MasterClass seminars click the logo on the right to go to the MasterClass page in this website.
Watch the videos for even more information >>>>