COMING SOON TO ZAMBIA
The internationally recognised Rod Jones Contact Centre MasterClass is coming soon to Zambia, in association with the Zambian Chartered Institute of Customer Management.
For dates, location and details please subscribe to the FREE Rod Jones Actionable Insights newsletter (click the logo below) or go to the Zambian Institute of Customer Managment website at www.zcicm.com or email email@example.com
Make sure that you are kept informed about the location and the dates of my MasterClass seminars being held Zambia by adding your contact details to my Zambia MasterClass mailing list. Click the icon on the right >>>>>
About my MasterClass Seminar
Call centres and contact centres all over the world are seeking ways to Optimise the Customer Experience, Increase Customer Satisfaction and to Reduce Operational Costs. My MasterClass seminar will give you al the tips, tactics and techniques to turn your call centre into a truly ‘World Class Contact Centre”.
My new “World Class Contact Centres – Operational Best Practice” seminars bring my 40 years of experience and brand new strategic, tactics, techniques and technologies to help contact centre professionals to meet the challenges of Digital Migration. To date, over 4,500 delegates in 13 countries have attended my MasterClass seminars.
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