Call Centre & Contact Centre Technologies

Call Centre & Contact Centre Technologies Making the right decisions about contact centre technologies is critical to the success of the operation. Mistakes are extremely costly and the negative impact on the organisation will be devastating. I specialise in...

SnapshotzOnline

        Contact Centre Assessment, Auditing & Benchmarking Tools Developed by Customer Services Audit Limited headquartered in Auckland, New Zealand and with over 1,500 licensed users worldwide, SnapshotzOnline is rapidly becoming the global standard in contact...