Rod Jones

Background to the Rod Jones Contact Centre MasterClass Alumni

When I ran my first “World Class Contact Centres MasterClass Seminar” in 2004, I could hardly have imagined that 20 years later, over 5,000 contact centre professionals would have attended at least one of my seminars. Neither did I foresee presenting my MasterClass in 15 countries. In my daily interactions with CX and BPO contact centre professionals, I find immense satisfaction in knowing that, in some small way, by sharing knowledge, information, and skills with MasterClass delegates, I have contributed to the growth of the industry and perhaps played a role in developing your career.

Rod Jones “World Class Contact Centres MasterClass” Alumni Community

Welcome to the Rod Jones MasterClass Alumni Community! Join a vibrant network of over 5,000 contact centre professionals from 15 countries. Gain exclusive access to networking webinars, personalised mentoring, and a prestigious membership certificate. If you’ve attended a MasterClass seminar at any time since 2004, subscribe now, join a global community and elevate your career!

Some of the features and benefits of being a member
of the Rod Jones MasterClass Alumni Community

  • Networking Webinars: Connect with industry leaders and peers.
  • Personalised Mentoring: Receive guidance tailored to your career.
  • Membership Certificate: Display your professional growth with pride.
  • Alumni Icon Logo: Enhance your email signatures, CVs, and websites.
  • Showcase Webinars & Workshops: Discover new products and services.
  • Leadership Development Programmes: Elevate your skills with customised training.

If you attended any of the Rod Jones MasterClass
Seminars since 2004, you are eligible to join.

 NOTE: Membership is ONLY open to past delegates.